BlackBerry Storm Smartphone Support

Need help with your BlackBerry® Storm™ 9530 smartphone? Get answers, view demos, download software and documentation and more. View support for the BlackBerry Storm smartphone

 

 
 

BlackBerry® Bold™

Photo of the BlackBerry Bold

Overview

BlackBerry® Bold™ 9000 smartphone packages HSDPA speeds and intuitive BlackBerry functionality into one stylish device. It features email, instant messaging, the Internet, GPS capabilities, camera, video recording, a media player and more.

View and download resources to help you get the most out of your BlackBerry smartphone.

 

BlackBerry® Bold™

BlackBerry 101

Just unpacked your BlackBerry® smartphone and don’t know where to begin? Trying out a new feature? Check out the BlackBerry 101 lessons and pointers, and get started.

 

BlackBerry® Bold™ 9000

Guides & Manuals

A full suite of product documentation is available to help you get the most out of your BlackBerry® Bold™ 9000 smartphone:

  • Getting Started Guides – contain step-by-step information for first-time users providing help to set up and start using your BlackBerry smartphone
  • User Guides – describe how to use your BlackBerry smartphone in detail, with step-by-step procedures, troubleshooting and shortcuts
  • Safety and Product Information Booklets – contain product specifications and safety information for your specific BlackBerry smartphone

View and Download Product Information

 

BlackBerry® Bold™

Downloads

BlackBerry Device Software

At the heart of your BlackBerry® smartphone is BlackBerry® Device Software. Find the latest BlackBerry Device Software now

BlackBerry Desktop Manager and BlackBerry Device Manager

Get the most out of your BlackBerry smartphone with BlackBerry® Desktop Manager and BlackBerry® Device Manager — the applications that manage the link between your BlackBerry smartphone and your desktop email account, organizer and more. The BlackBerry Desktop Manager also lets you back up and restore data, synchronize with your email server and add or remove applications on your smartphone.

Find BlackBerry Desktop Manager and BlackBerry Device Manager now

 

BlackBerry® Bold™

Warranty Information

Limited Warranty

All BlackBerry® smartphones purchased from Research In Motion (RIM), or an authorized RIM dealer, come with a one (1) year limited warranty.

RIM will replace, refurbish or repair, at its option, your BlackBerry smartphone and/or any of its components — including BlackBerry smartphone, cradle and holster — if it is found to be defective. The limited warranty does not apply to:

  1. Reasonable wear and tear of the BlackBerry smartphone, cradle or holster
  2. Scratches or cracks to the LCD screen
  3. Damage caused by accident, misuse, abuse, neglect or misapplication
  4. Defects due to repairs or modifications made to the BlackBerry product by anyone other than RIM or its authorized service representatives

If your smartphone requires servicing, review your service options and our Out of Warranty policy.

 

BlackBerry® Bold™

Technical Support & Training

BlackBerry Technical Support Services

BlackBerry® Technical Support Services provides comprehensive technical support and software maintenance services for the BlackBerry® Enterprise Solution through a flexible, annual, subscription-based program.

A BlackBerry Technical Support Services subscription provides your organization with a direct line to Research In Motion (RIM) technical support experts, who will help resolve any BlackBerry® platform technical issue or question. With one point of contact for all your support needs, any issues you may encounter are resolved as quickly as possible.

Learn more about BlackBerry Technical Support Services

BlackBerry Incident Based Support

BlackBerry Incident Based Support is a technical support solution designed to provide BlackBerry customers with the opportunity to purchase support direct from the manufacturer on a pay-per-use basis—no annual subscription needed. It allows your organization to quickly and affordably protect the productivity enhancements provided by the BlackBerry solution whenever an issue arises.

Find out more about BlackBerry Incident Based Support

BlackBerry Training

BlackBerry® Training courses are designed to help your organization get the most from its BlackBerry Enterprise Solution investment.

Introductory courses show users how to take advantage of all that their BlackBerry smartphone and BlackBerry® Desktop Software can offer, so they can work as effectively and efficiently as possible. Advanced courses help BlackBerry® Enterprise Server administrators master the software management interface, improve problem solving skills and streamline tasks associated with the day-to-day operation of the BlackBerry Enterprise Solution.

Learn more about BlackBerry Training

 

BlackBerry® Curve™

Photo of the BlackBerry Curve

Overview

BlackBerry® Curve™ 8300 Series smartphones offer phone, email, camera, instant messaging, organizer, browser and media player capabilities, all in one smartphone.

View and download resources to help you get the most out of your BlackBerry smartphone.

 

BlackBerry® Curve™

BlackBerry 101

Just unpacked your BlackBerry® smartphone and don’t know where to begin? Trying out a new feature? Check out the BlackBerry 101 lessons and pointers, and get started.

Tips and Tricks

Want to add even more free time to your day? These shortcuts and tips will help you use your BlackBerry smartphone smarter and more efficiently.

 

BlackBerry® Curve™

Downloads

BlackBerry Device Software

At the heart of your BlackBerry® smartphone is BlackBerry® Device Software. Find the latest BlackBerry Device Software now

BlackBerry Desktop Manager and BlackBerry Device Manager

Get the most out of your BlackBerry smartphone with BlackBerry® Desktop Manager and BlackBerry® Device Manager — the applications that manage the link between your BlackBerry smartphone and your desktop email account, organizer and more. The BlackBerry Desktop Manager also lets you back up and restore data, synchronize with your email server and add or remove applications on your smartphone. Find BlackBerry Desktop Manager and BlackBerry Device Manager now
 

BlackBerry® Curve™

Technical Support & Training

BlackBerry Technical Support Services

BlackBerry® Technical Support Services provides comprehensive technical support and software maintenance services for the BlackBerry® Enterprise Solution through a flexible, annual, subscription-based program.

A BlackBerry Technical Support Services subscription provides your organization with a direct line to Research In Motion (RIM) technical support experts, who will help resolve any BlackBerry® platform technical issue or question. With one point of contact for all your support needs, any issues you may encounter are resolved as quickly as possible.

Learn more about BlackBerry Technical Support Services

BlackBerry Incident Based Support

BlackBerry Incident Based Support is a technical support solution designed to provide BlackBerry customers with the opportunity to purchase support direct from the manufacturer on a pay-per-use basis—no annual subscription needed. It allows your organization to quickly and affordably protect the productivity enhancements provided by the BlackBerry solution whenever an issue arises.

Find out more about BlackBerry Incident Based Support

BlackBerry Training

BlackBerry® Training courses are designed to help your organization get the most from its BlackBerry Enterprise Solution investment.

Introductory courses show users how to take advantage of all that their BlackBerry smartphone and BlackBerry® Desktop Software can offer, so they can work as effectively and efficiently as possible. Advanced courses help BlackBerry® Enterprise Server administrators master the software management interface, improve problem solving skills and streamline tasks associated with the day-to-day operation of the BlackBerry Enterprise Solution.

Learn more about BlackBerry Training

 

BlackBerry® Curve™

Guides & Manuals

A full suite of product documentation is available to help you get the most out of your BlackBerry® Curve™ 8300 Series smartphone:

  • Getting Started Guides – contain step-by-step information for first-time users providing help to set up and start using your BlackBerry smartphone
  • User Guides – describe how to use your BlackBerry smartphone in detail, with step-by-step procedures, troubleshooting and shortcuts
  • Safety and Product Information Booklets – contain product specifications and safety information for your specific BlackBerry smartphone

View and Download Product Information

 

BlackBerry® Curve™

Warranty Information

Limited Warranty

All BlackBerry® smartphones purchased from Research In Motion (RIM), or an authorized RIM dealer, come with a one (1) year limited warranty.

RIM will replace, refurbish or repair, at its option, your BlackBerry smartphone and/or any of its components — including BlackBerry smartphone, cradle and holster — if it is found to be defective. The limited warranty does not apply to:

  1. Reasonable wear and tear of the BlackBerry smartphone, cradle or holster
  2. Scratches or cracks to the LCD screen
  3. Damage caused by accident, misuse, abuse, neglect or misapplication
  4. Defects due to repairs or modifications made to the BlackBerry product by anyone other than RIM or its authorized service representatives

If your smartphone requires servicing, review your service options and our Out of Warranty policy.

 

BlackBerry® 8800 Series

Photo of the BlackBerry 8800 Series

Overview

BlackBerry® 8800 Series smartphones offer phone, email, instant messaging, GPS*, organizer, browser and media player capabilities, all in one smartphone.

View and download resources to help you get the most out of your BlackBerry smartphone.

* Check with your service provider for availability.

 

BlackBerry® 8800 Series

BlackBerry 101

Just unpacked your BlackBerry® smartphone and don’t know where to begin? Trying out a new feature? Check out the BlackBerry 101 lessons and pointers, and get started.

Tips and Tricks

Want to add even more free time to your day? These shortcuts and tips will help you use your BlackBerry smartphone smarter and more efficiently.

 

BlackBerry® 8800 Series

Downloads

BlackBerry Device Software

At the heart of your BlackBerry® smartphone is BlackBerry® Device Software. Find the latest BlackBerry Device Software now.

BlackBerry Desktop Manager and BlackBerry Device Manager

Get the most out of your BlackBerry smartphone with BlackBerry® Desktop Manager and BlackBerry® Device Manager—the applications that manage the link between your BlackBerry smartphone and your desktop email account, organizer and more. The BlackBerry Desktop Manager also lets you back up and restore data, synchronize with your email server and add or remove applications on your smartphone. Find BlackBerry Desktop Manager and BlackBerry Device Manager now.

 

BlackBerry® 8800 Series

Technical Support & Training

BlackBerry Technical Support Services

BlackBerry® Technical Support Services provides comprehensive technical support and software maintenance services for the BlackBerry® Enterprise Solution through a flexible, annual, subscription-based program.

A BlackBerry Technical Support Services subscription provides your organization with a direct line to Research In Motion (RIM) technical support experts, who will help resolve any BlackBerry® platform technical issue or question. With one point of contact for all your support needs, any issues you may encounter are resolved as quickly as possible.

Learn more about BlackBerry Technical Support Services

BlackBerry Incident Based Support

BlackBerry Incident Based Support is a technical support solution designed to provide BlackBerry customers with the opportunity to purchase support direct from the manufacturer on a pay-per-use basis—no annual subscription needed. It allows your organization to quickly and affordably protect the productivity enhancements provided by the BlackBerry solution whenever an issue arises.

Find out more about BlackBerry Incident Based Support

BlackBerry Training

BlackBerry® Training courses are designed to help your organization get the most from its BlackBerry Enterprise Solution investment.

Introductory courses show users how to take advantage of all that their BlackBerry smartphone and BlackBerry® Desktop Software can offer, so they can work as effectively and efficiently as possible. Advanced courses help BlackBerry® Enterprise Server administrators master the software management interface, improve problem solving skills and streamline tasks associated with the day-to-day operation of the BlackBerry Enterprise Solution.

Learn more about BlackBerry Training

 

BlackBerry® 8800 Series

Guides & Manuals

A full suite of product documentation is available to help you get the most out of your BlackBerry® 8800 Series smartphone:

  • Getting Started Guides — contain step-by-step information for first-time users to set up and start using their BlackBerry® smartphone
  • User Guides — describe how to use your BlackBerry smartphone in detail, with step-by-step procedures, troubleshooting and shortcuts
  • Safety and Product Information Booklets — contain product specifications and safety information for your specific BlackBerry smartphone

View and download product documentation

 

BlackBerry® 8800 Series

Warranty Information

Limited Warranty

All BlackBerry® smartphones purchased from Research In Motion (RIM), or an authorized RIM dealer, come with a one (1) year limited warranty.

RIM will replace, refurbish or repair, at its option, your BlackBerry smartphone and/or any of its components—including BlackBerry smartphone, cradle and holster—if it is found to be defective. The limited warranty does not apply to:

  1. Reasonable wear and tear of the BlackBerry smartphone, cradle or holster
  2. Scratches or cracks to the LCD screen
  3. Damage caused by accident, misuse, abuse, neglect or misapplication
  4. Defects due to repairs or modifications made to the BlackBerry product by anyone other than RIM or its authorized service representatives

If your smartphone requires servicing, review your service options and our Out of Warranty policy.

 

BlackBerry® Pearl™

Photo of a BlackBerry Pearl

Overview

BlackBerry® Pearl™ 8100 Series smartphones offer phone, digital camera, multimedia capabilities and expandable memory.

View and download resources to help you get the most out of your BlackBerry smartphone.

 

BlackBerry® Pearl™

BlackBerry 101

Just unpacked your BlackBerry® smartphone and don’t know where to begin? Trying out a new feature? Check out the BlackBerry 101 lessons and pointers, and get started.

Tips and Tricks

Want to add even more free time to your day? These shortcuts and tips will help you use your BlackBerry smartphone smarter and more efficiently.


 

BlackBerry® Pearl™

Downloads

BlackBerry Device Software

At the heart of your BlackBerry® smartphone is BlackBerry® Device Software. Find the latest BlackBerry Device Software now

BlackBerry Desktop Manager and BlackBerry Device Manager

Get the most out of your BlackBerry smartphone with BlackBerry® Desktop Manager and BlackBerry® Device Manager — the applications that manage the link between your BlackBerry smartphone and your desktop email account, organizer and more. The BlackBerry Desktop Manager also lets you back up and restore data, synchronize with your email server and add or remove applications on your smartphone. Find BlackBerry Desktop Manager and BlackBerry Device Manager now

 

BlackBerry® Pearl™

Technical Support & Training

BlackBerry Technical Support Services

BlackBerry® Technical Support Services provides comprehensive technical support and software maintenance services for the BlackBerry® Enterprise Solution through a flexible, annual, subscription-based program.

A BlackBerry Technical Support Services subscription provides your organization with a direct line to Research In Motion (RIM) technical support experts, who will help resolve any BlackBerry® platform technical issue or question. With one point of contact for all your support needs, any issues you may encounter are resolved as quickly as possible.

Learn more about BlackBerry Technical Support Services

BlackBerry Incident Based Support

BlackBerry Incident Based Support is a technical support solution designed to provide BlackBerry customers with the opportunity to purchase support direct from the manufacturer on a pay-per-use basis—no annual subscription needed. It allows your organization to quickly and affordably protect the productivity enhancements provided by the BlackBerry solution whenever an issue arises.

Find out more about BlackBerry Incident Based Support

BlackBerry Training

BlackBerry® Training courses are designed to help your organization get the most from its BlackBerry Enterprise Solution investment.

Introductory courses show users how to take advantage of all that their BlackBerry smartphone and BlackBerry® Desktop Software can offer, so they can work as effectively and efficiently as possible. Advanced courses help BlackBerry® Enterprise Server administrators master the software management interface, improve problem solving skills and streamline tasks associated with the day-to-day operation of the BlackBerry Enterprise Solution.

Learn more about BlackBerry Training

 

BlackBerry® Pearl™

Guides & Manuals

A full suite of product documentation is available to help you get the most out of your BlackBerry® Pearl™ 8100 Series smartphone:

  • Getting Started Guides – contain step-by-step information for first-time users providing help to set up and start using your BlackBerry Pearl
  • User Guides – describe how to use your BlackBerry Pearl in detail, with step-by-step procedures, troubleshooting and shortcuts
  • Safety and Product Information Booklets – contain product specifications and safety information for your specific BlackBerry Pearl

View and download product documentation

 

BlackBerry® Pearl™

Warranty Information

Limited Warranty

All BlackBerry® smartphones purchased from Research In Motion (RIM), or an authorized RIM dealer, come with a one (1) year limited warranty.

RIM will replace, refurbish or repair, at its option, your BlackBerry smartphone and/or any of its components — including BlackBerry smartphone, cradle and holster — if it is found to be defective. The limited warranty does not apply to:

  1. Reasonable wear and tear of the BlackBerry smartphone, cradle or holster
  2. Scratches or cracks to the LCD screen
  3. Damage caused by accident, misuse, abuse, neglect or misapplication
  4. Defects due to repairs or modifications made to the BlackBerry product by anyone other than RIM or its authorized service representatives

If your smartphone requires servicing, review your service options and our Out of Warranty policy.

 

BlackBerry® 8700 Series

Photo of the BlackBerry 8700 Series

Overview

BlackBerry® 8700 Series smartphones provide a balance of performance, design and function. They integrate advanced hardware, software and network technologies in a lightweight smartphone that includes a full QWERTY keyboard.

View and download resources to help you get the most out of your BlackBerry smartphone.

 

BlackBerry® 8700 Series

BlackBerry101

Just unpacked your BlackBerry® smartphone and don’t know where to begin? Trying out a new feature? Check out the BlackBerry 101 lessons and pointers, and get started.

Tips and Tricks

Want to add even more free time to your day? These shortcuts and tips will help you use your BlackBerry smartphone smarter and more efficiently.

 

BlackBerry® 8700 Series

Downloads

BlackBerry Device Software

At the heart of your BlackBerry® smartphone is BlackBerry® Device Software. Find the latest BlackBerry Device Software now

BlackBerry Desktop Manager and BlackBerry Device Manager

Get the most out of your BlackBerry smartphone with BlackBerry® Desktop Manager and BlackBerry® Device Manager — the applications that manage the link between your BlackBerry smartphone and your desktop email account, organizer and more. The BlackBerry Desktop Manager also lets you back up and restore data, synchronize with your email server and add or remove applications on your smartphone. Find BlackBerry Desktop Manager and BlackBerry Device Manager now

 

BlackBerry® 8700 Series

Technical Support & Training

BlackBerry Technical Support Services

BlackBerry® Technical Support Services provides comprehensive technical support and software maintenance services for the BlackBerry® Enterprise Solution through a flexible, annual, subscription-based program.

A BlackBerry Technical Support Services subscription provides your organization with a direct line to Research In Motion (RIM) technical support experts, who will help resolve any BlackBerry® platform technical issue or question. With one point of contact for all your support needs, any issues you may encounter are resolved as quickly as possible.

Learn more about BlackBerry Technical Support Services

BlackBerry Incident Based Support

BlackBerry Incident Based Support is a technical support solution designed to provide BlackBerry customers with the opportunity to purchase support direct from the manufacturer on a pay-per-use basis—no annual subscription needed. It allows your organization to quickly and affordably protect the productivity enhancements provided by the BlackBerry solution whenever an issue arises.

Find out more about BlackBerry Incident Based Support

BlackBerry Training

BlackBerry® Training courses are designed to help your organization get the most from its BlackBerry Enterprise Solution investment.

Introductory courses show users how to take advantage of all that their BlackBerry smartphone and BlackBerry® Desktop Software can offer, so they can work as effectively and efficiently as possible. Advanced courses help BlackBerry® Enterprise Server administrators master the software management interface, improve problem solving skills and streamline tasks associated with the day-to-day operation of the BlackBerry Enterprise Solution.

Learn more about BlackBerry Training

 

BlackBerry® 8700 Series

Guides & Manuals

A full suite of product documentation is available to help you get the most out of your BlackBerry® 8700 Series smartphone:

  • Getting Started Guides – contain step-by-step information for first-time users to set up and start using their BlackBerry® smartphone
  • User Guides – describe how to use your BlackBerry smartphone in detail, with step-by-step procedures, troubleshooting and shortcuts
  • Safety and Product Information Booklets – contain product specifications and safety information for your specific BlackBerry smartphone

View and download product documentation for:

 

BlackBerry® 8700 Series

Warranty Information

Limited Warranty

All BlackBerry® smartphones purchased from Research In Motion (RIM), or an authorized RIM dealer, come with a one (1) year limited warranty.

RIM will replace, refurbish or repair, at its option, your BlackBerry smartphone and/or any of its components — including BlackBerry smartphone, cradle and holster — if it is found to be defective. The limited warranty does not apply to:

  1. Reasonable wear and tear of the BlackBerry smartphone, cradle or holster
  2. Scratches or cracks to the LCD screen
  3. Damage caused by accident, misuse, abuse, neglect or misapplication
  4. Defects due to repairs or modifications made to the BlackBerry product by anyone other than RIM or its authorized service representatives

If your smartphone requires servicing, review your service options and our Out of Warranty policy.

 

BlackBerry® 7520

Photo of the BlackBerry 7520 Series

Overview

The BlackBerry® 7520 smartphone is designed for mobile professionals whose needs include a strong wireless email and data experience with built-in phone and long-range digital walkie-talkie functionality — all in one smartphone.

View and download resources to help you get the most out of your BlackBerry smartphone.

 

BlackBerry® 7520

BlackBerry 101

Just unpacked your BlackBerry® smartphone and don’t know where to begin? Trying out a new feature? Check out the BlackBerry 101 lessons and pointers, and get started.

Tips and Tricks

Want to add even more free time to your day? These shortcuts and tips will help you use your BlackBerry smartphone smarter and more efficiently.

 

BlackBerry® 7520

Downloads

BlackBerry Device Software

At the heart of your BlackBerry® smartphone is BlackBerry® Device Software. Find the latest BlackBerry Device Software now

BlackBerry Desktop Manager and BlackBerry Device Manager

Get the most out of your BlackBerry smartphone with BlackBerry® Desktop Manager and BlackBerry® Device Manager — the applications that manage the link between your BlackBerry smartphone and your desktop email account, organizer and more. The BlackBerry Desktop Manager also lets you back up and restore data, synchronize with your email server and add or remove applications on your smartphone. Find BlackBerry Desktop Manager and BlackBerry Device Manager now

 

BlackBerry® 7520

Technical Support & Training

BlackBerry Technical Support Services

BlackBerry® Technical Support Services provides comprehensive technical support and software maintenance services for the BlackBerry® Enterprise Solution through a flexible, annual, subscription-based program.

A BlackBerry Technical Support Services subscription provides your organization with a direct line to Research In Motion (RIM) technical support experts, who will help resolve any BlackBerry® platform technical issue or question. With one point of contact for all your support needs, any issues you may encounter are resolved as quickly as possible.

Learn more about BlackBerry Technical Support Services

BlackBerry Incident Based Support

BlackBerry Incident Based Support is a technical support solution designed to provide BlackBerry customers with the opportunity to purchase support direct from the manufacturer on a pay-per-use basis—no annual subscription needed. It allows your organization to quickly and affordably protect the productivity enhancements provided by the BlackBerry solution whenever an issue arises.

Find out more about BlackBerry Incident Based Support

BlackBerry Training

BlackBerry® Training courses are designed to help your organization get the most from its BlackBerry Enterprise Solution investment.

Introductory courses show users how to take advantage of all that their BlackBerry smartphone and BlackBerry® Desktop Software can offer, so they can work as effectively and efficiently as possible. Advanced courses help BlackBerry® Enterprise Server administrators master the software management interface, improve problem solving skills and streamline tasks associated with the day-to-day operation of the BlackBerry Enterprise Solution.

Learn more about BlackBerry Training

 

BlackBerry® 7520

Guides & Manuals

Research In Motion (RIM) offers a full suite of helpful smartphone documentation for the BlackBerry® 7520 smartphone, including:

  • Getting Started Guides – contain step-by-step information for first-time users to set up and start using their BlackBerry® smartphone
  • User Guides – describe how to use your BlackBerry smartphone in detail, with step-by-step procedures, troubleshooting and shortcuts
  • Safety and Product Information Booklets – contain product specifications and safety information for your specific BlackBerry smartphone

View and download product documentation

 

BlackBerry® 7520

Warranty Information

Limited Warranty

All BlackBerry® smartphones purchased from Research In Motion (RIM), or an authorized RIM dealer, come with a one (1) year limited warranty.

RIM will replace, refurbish or repair, at its option, your BlackBerry smartphone and/or any of its components — including BlackBerry smartphone, cradle and holster — if it is found to be defective. The limited warranty does not apply to:

  1. Reasonable wear and tear of the BlackBerry smartphone, cradle or holster
  2. Scratches or cracks to the LCD screen
  3. Damage caused by accident, misuse, abuse, neglect or misapplication
  4. Defects due to repairs or modifications made to the BlackBerry product by anyone other than RIM or its authorized service representatives

If your smartphone requires servicing, review your service options and our Out of Warranty policy.

 

BlackBerry® 7200 Series

Photo of the BlackBerry 7200 Series

Overview

BlackBerry® 7200 Series smartphones give mobile professionals access to the multiple software applications, along with a color screen, thumb-operated trackwheel with a full QWERTY keyboard.

View and download resources to help you get the most out of your BlackBerry smartphone.

 

BlackBerry® 7200 Series

BlackBerry 101

Just unpacked your BlackBerry® smartphone and don’t know where to begin? Trying out a new feature? Check out the BlackBerry 101 lessons and pointers, and get started.

Tips and Tricks

Want to add even more free time to your day? These shortcuts and tips will help you use your BlackBerry smartphone smarter and more efficiently.

 

BlackBerry® 7200 Series

Downloads

BlackBerry Device Software

At the heart of your BlackBerry® smartphone is BlackBerry® Device Software. Find the latest BlackBerry Device Software now

BlackBerry Desktop Manager and BlackBerry Device Manager

Get the most out of your BlackBerry smartphone with BlackBerry® Desktop Manager and BlackBerry® Device Manager — the applications that manage the link between your BlackBerry smartphone and your desktop email account, organizer and more. The BlackBerry Desktop Manager also lets you backup and restore data, synchronize with your email server, add and remove applications on your smartphone and even quickly recharge your smartphone battery. Find BlackBerry Desktop Manager and BlackBerry Device Manager now

 

BlackBerry® 7200 Series

Technical Support & Training

BlackBerry Technical Support Services

BlackBerry® Technical Support Services provides comprehensive technical support and software maintenance services for the BlackBerry® Enterprise Solution through a flexible, annual, subscription-based program.

A BlackBerry Technical Support Services subscription provides your organization with a direct line to Research In Motion (RIM) technical support experts, who will help resolve any BlackBerry® platform technical issue or question. With one point of contact for all your support needs, any issues you may encounter are resolved as quickly as possible.

Learn more about BlackBerry Technical Support Services

BlackBerry Incident Based Support

BlackBerry Incident Based Support is a technical support solution designed to provide BlackBerry customers with the opportunity to purchase support direct from the manufacturer on a pay-per-use basis—no annual subscription needed. It allows your organization to quickly and affordably protect the productivity enhancements provided by the BlackBerry solution whenever an issue arises.

Find out more about BlackBerry Incident Based Support

BlackBerry Training

BlackBerry® Training courses are designed to help your organization get the most from its BlackBerry Enterprise Solution investment.

Introductory courses show users how to take advantage of all that their BlackBerry smartphone and BlackBerry® Desktop Software can offer, so they can work as effectively and efficiently as possible. Advanced courses help BlackBerry® Enterprise Server administrators master the software management interface, improve problem solving skills and streamline tasks associated with the day-to-day operation of the BlackBerry Enterprise Solution.

Learn more about BlackBerry Training

 

BlackBerry® 7200 Series

Guides & Manuals

A full suite of product documentation is available to help you get the most out of your BlackBerry® 7200 Series smartphone:

  • Getting Started Guide – contains step-by-step information for first-time users to set up and start using their BlackBerry® smartphone
  • User Guide – describes how to use your BlackBerry smartphone, with step-by-step procedures, troubleshooting and shortcuts
  • Safety and Product Information Booklet – contains product specifications and safety information for your specific BlackBerry smartphone model

View and download User Guides and product documentation for:

 

BlackBerry® 7200 Series

Warranty Information

Limited Warranty

All BlackBerry® smartphones purchased from Research In Motion (RIM), or an authorized RIM dealer, come with a one (1) year limited warranty.

RIM will replace, refurbish or repair, at its option, your BlackBerry smartphone and/or any of its components — including BlackBerry smartphone, cradle and holster — if it is found to be defective. The limited warranty does not apply to:

  1. Reasonable wear and tear of the BlackBerry smartphone, cradle or holster
  2. Scratches or cracks to the LCD screen
  3. Damage caused by accident, misuse, abuse, neglect or misapplication
  4. Defects due to repairs or modifications made to the BlackBerry product by anyone other than RIM or its authorized service representatives

If your smartphone requires servicing, review your service options and our Out of Warranty policy.

 

BlackBerry® 7100 Series

Photo of the BlackBerry 7100 Series

Overview

BlackBerry® 7100 Series smartphones give you the advanced hardware, software and network technologies you need. And you’ll get it all in a stylish, lightweight smartphone with SureType® keyboard technology.

View and download resources to help you get the most out of your BlackBerry smartphone.

 

BlackBerry® 7100 Series

BlackBerry 101

Just unpacked your BlackBerry® smartphone and don’t know where to begin? Trying out a new feature? Check out the BlackBerry 101 lessons and pointers, and get started.

Tips and Tricks

Want to add even more free time to your day? These shortcuts and tips will help you use your BlackBerry smartphone smarter and more efficiently.

 

BlackBerry® 7100 Series

Downloads

BlackBerry Device Software

At the heart of your BlackBerry® smartphone is BlackBerry® Device Software. Find the latest BlackBerry Device Software now

BlackBerry Desktop Manager and BlackBerry Device Manager

Get the most out of your BlackBerry smartphone with BlackBerry® Desktop Manager and BlackBerry® Device Manager — the applications that manage the link between your BlackBerry smartphone and your desktop email account, organizer and more. The BlackBerry Desktop Manager also lets you backup and restore data, synchronize with your email server, add and remove applications on your smartphone and even quickly recharge your battery. Find BlackBerry Desktop Manager and BlackBerry Device Manager now
 

BlackBerry® 7100 Series

Technical Support & Training

BlackBerry Technical Support Services

BlackBerry® Technical Support Services provides comprehensive technical support and software maintenance services for the BlackBerry® Enterprise Solution through a flexible, annual, subscription-based program.

A BlackBerry Technical Support Services subscription provides your organization with a direct line to Research In Motion (RIM) technical support experts, who will help resolve any BlackBerry® platform technical issue or question. With one point of contact for all your support needs, any issues you may encounter are resolved as quickly as possible.

Learn more about BlackBerry Technical Support Services

BlackBerry Incident Based Support

BlackBerry Incident Based Support is a technical support solution designed to provide BlackBerry customers with the opportunity to purchase support direct from the manufacturer on a pay-per-use basis—no annual subscription needed. It allows your organization to quickly and affordably protect the productivity enhancements provided by the BlackBerry solution whenever an issue arises.

Find out more about BlackBerry Incident Based Support

BlackBerry Training

BlackBerry® Training courses are designed to help your organization get the most from its BlackBerry Enterprise Solution investment.

Introductory courses show users how to take advantage of all that their BlackBerry smartphone and BlackBerry® Desktop Software can offer, so they can work as effectively and efficiently as possible. Advanced courses help BlackBerry® Enterprise Server administrators master the software management interface, improve problem solving skills and streamline tasks associated with the day-to-day operation of the BlackBerry Enterprise Solution.

Learn more about BlackBerry Training

 

BlackBerry® 7100 Series

Guides & Manuals

A full suite of product documentation is available to help you get the most out of your BlackBerry® 7100 Series smartphone:

  • Getting Started Guide – contains step-by-step information for first-time users to set up and start using their BlackBerry® smartphone
  • User Guide – describes how to use your BlackBerry smartphone, with step-by-step procedures, troubleshooting and shortcuts
  • Safety and Product Information Booklet – contains product specifications and safety information for your specific BlackBerry smartphone model

View and download product documentation for:

 

BlackBerry® 7100 Series

Warranty Information

Limited Warranty

All BlackBerry® smartphones purchased from Research In Motion (RIM), or an authorized RIM dealer, come with a one (1) year limited warranty.

RIM will replace, refurbish or repair, at its option, your BlackBerry smartphone and/or any of its components — including BlackBerry smartphone, cradle and holster — if it is found to be defective. The limited warranty does not apply to:

  1. Reasonable wear and tear of the BlackBerry smartphone, cradle or holster
  2. Scratches or cracks to the LCD screen
  3. Damage caused by accident, misuse, abuse, neglect or misapplication
  4. Defects due to repairs or modifications made to the BlackBerry product by anyone other than RIM or its authorized service representatives

If your smartphone requires servicing, review your service options and our Out of Warranty policy.

 

BlackBerry® 7130 Series

Photo of BlackBerry 7130 Series smartphones

Overview

BlackBerry® 7130 Series smartphones offer you advanced hardware, software and network technologies. All in a stylish smartphone with SureType® keyboard technology.

View and download resources to help you get the most out of your BlackBerry smartphone.

 

BlackBerry® 7130 Series

BlackBerry 101

Just unpacked your BlackBerry® smartphone and don’t know where to begin? Trying out a new feature? Check out the BlackBerry 101 lessons and pointers, and get started.

Tips and Tricks

Want to add even more free time to your day? These shortcuts and tips will help you use your BlackBerry smartphone smarter and more efficiently.

 

BlackBerry® 7130 Series

Guides & Manuals

A full suite of product documentation is available to help you get the most out of your BlackBerry® 7130 Series smartphone:

  • Getting Started Guide – contains step-by-step information for first-time users to set up and start using their BlackBerry® smartphone
  • User Guide – describes how to use your BlackBerry smartphone, with step-by-step procedures, troubleshooting and shortcuts
  • Safety and Product Information Booklet – contains product specifications and safety information for your specific BlackBerry smartphone model

View and download product documentation for:

 

BlackBerry® 7130 Series

Downloads

BlackBerry Device Software

At the heart of your BlackBerry® smartphone is BlackBerry® Device Software. Find the latest BlackBerry Device Software now

BlackBerry Desktop Manager and BlackBerry Device Manager

Get the most out of your BlackBerry smartphone with BlackBerry® Desktop Manager and BlackBerry® Device Manager — the applications that manage the link between your BlackBerry smartphone and your desktop email account, organizer and more. The BlackBerry Desktop Manager also enables you to backup and restore data, synchronize with your email server, add and remove applications on your smartphone and even quickly recharge your battery. Find BlackBerry Desktop Manager and BlackBerry Device Manager now

 

BlackBerry® 7130 Series

Warranty Information

Limited Warranty

All BlackBerry® smartphones purchased from Research In Motion (RIM), or an authorized RIM dealer, come with a one (1) year limited warranty.

RIM will replace, refurbish or repair, at its option, your BlackBerry smartphone and/or any of its components — including BlackBerry smartphone, cradle and holster — if it is found to be defective. The limited warranty does not apply to:

  1. Reasonable wear and tear of the BlackBerry smartphone, cradle or holster
  2. Scratches or cracks to the LCD screen
  3. Damage caused by accident, misuse, abuse, neglect or misapplication
  4. Defects due to repairs or modifications made to the BlackBerry product by anyone other than RIM or its authorized service representatives

If your smartphone requires servicing, review your service options and our Out of Warranty policy.

 

BlackBerry® 7130 Series

Technical Support & Training

BlackBerry Technical Support Services

BlackBerry® Technical Support Services provides comprehensive technical support and software maintenance services for the BlackBerry® Enterprise Solution through a flexible, annual, subscription-based program.

A BlackBerry Technical Support Services subscription provides your organization with a direct line to Research In Motion (RIM) technical support experts, who will help resolve any BlackBerry® platform technical issue or question. With one point of contact for all your support needs, any issues you may encounter are resolved as quickly as possible.

Learn more about BlackBerry Technical Support Services

BlackBerry Incident Based Support

BlackBerry Incident Based Support is a technical support solution designed to provide BlackBerry customers with the opportunity to purchase support direct from the manufacturer on a pay-per-use basis—no annual subscription needed. It allows your organization to quickly and affordably protect the productivity enhancements provided by the BlackBerry solution whenever an issue arises.

Find out more about BlackBerry Incident Based Support

BlackBerry Training

BlackBerry® Training courses are designed to help your organization get the most from its BlackBerry Enterprise Solution investment.

Introductory courses show users how to take advantage of all that their BlackBerry smartphone and BlackBerry® Desktop Software can offer, so they can work as effectively and efficiently as possible. Advanced courses help BlackBerry® Enterprise Server administrators master the software management interface, improve problem solving skills and streamline tasks associated with the day-to-day operation of the BlackBerry Enterprise Solution.

Learn more about BlackBerry Training